Do I need a new phone or an app?
No. Calls forward to the cell phone you already carry. The lead board is a web app you pin to your home screen, so there's nothing to install and nothing new to learn beyond one screen of cards.
Will customers know they're texting a robot?
Yes, on purpose. The assistant says it's automated in its first message and never pretends to be you. Customers care about getting a fast answer, not about who typed it. When you jump into the conversation, it reads as great service.
What happens to emergency calls?
Urgent messages, things like flooding or no heat, break through to your cell no matter the hour. The assistant qualifies leads; it doesn't gatekeep them.
Who owns the number?
The number lives in our system while you're a client, and your lead history is always yours. If you're on your own line today, we can usually keep your existing number in the mix too. We'll map it out on the call.
Does this replace my current phone number?
It doesn't have to. Most owners put the Lead Engine number on their website and Google listing first, where new customers find them, and keep their existing number for everything else.
Can I cancel any time?
Yes. Month to month with 30 days written notice. No annual contracts.